If you have your flight number we can check instantly if you have a valid claim. Or use our quick Flight Checker tool to match your flight & check if your flight qualifies for compensation.
Our experienced team of claim handlers and our legal team deal with the airlines directly for you. With years of experience of dealing with the airlines directly, we can easily claim you the full amount of compensation you are entitled to - hassle free.
Once we have confirmed with the airline, we will notify you that your claim is complete. We pay you the compensation you are owed directly into your bank account- it’s as simple as that.
Under EU Legislation 261/2004, you are entitled to claim compensation (up to £540* per passenger) if in the last 6 years if it meets certain criteria.
Your flight has to have either:
To begin your claim we simply need to know which flight you were on (or at least meant to be on) and some sort of evidence of this. 99% of the time this is just the Booking reference you received when you booked tickets for the flight. You can usually find your full flight details & booking reference by searching your emails. If you can only find some of this information but not all of it, let us know what you have and we'll try and help.
You will only have to pay if your claim is successful. For successful claims, our service fee is 25% of the compensation then we have an admin fee of £25 per person (plus Applicable VAT). We're confident we have the lowest service fee around, so much so that we offer a "Lowest Service Fee Guarantee" where if you find a lower service fee elsewhere we guarantee to beat it.
The best way to find out is to fill in our online form, however a good rule to keep in mind is that you must have been delayed by 3 hours reaching your destination and the flight must have been in the last 6 years. For the EU compensation regulation to apply, your flight must have either: i) departed from an airport in the EU. OR ii) arrived at an airport in the EU operated by an EU airline.
Absolutely! If your delayed flight was with a EU airline, such as Monarch, Easyjet, Thomson, Virgin Atlantic, British Airways (many more) and the flight delay in question was to or from an airport situated in the EU, it is likely that we can file a flight delay compensation claim for you - even if you do not live in the UK currently!
Yes, in fact it’s a good idea too. A single passenger claim could receive up to £540, that amount is per passenger. So if you were travelling with 3 others at the time, you could claim up to £2160. All we need is your fellow passenger to sign our Terms & Conditions which tells us they are happy for you to claim on their behalf.
Never. No chance. Even if a lot of legal work goes into investigating your claim, if its unsuccessful you do not pay a penny. If your claim is successfully, even then the absolute maximum we'd take from your compensation is less than half of what you'd receive in total anyway. We pride ourselves in providing a high quality service.
With the lowest fees, an upfront honest service and very high customer satisfaction. Why wouldn't you?
First of all, you commit yourself to absolutely nothing by filling in your details on this site. When we receive your details we'll check your claim for you, then if all looks good, we'll email you our terms & conditions for you to look at. If you're happy just click to sign (only takes 20 secs) then we'll do the rest & get you your money.